THE COUTURE ZILLA strives to successfully ship all its orders within 45 days in India from the date of confirmed order.


The time taken majorly depends on the nature of the product ordered as every garment is custom made, specific to an individual’s measurements.




All the custom charges will be paid by us 


If an item is out of stock or there is a question regarding the order, you will be notified by email. Please respond promptly to expedite the process.


If you have queries regarding our shipping policy, please e-mail us at thecouturezilla@gmail.com


We assure you are artists and craftsmen do such terrific job, that you won’t need the urge to return or exchange anything. Hence to save both, ourselves and yourselves the trouble, no return, no exchange! 

All of products are 100% custom tailored and we have a NO REFUND policy. However, our products are inspected thoroughly to ensure they are in a perfect condition, as we review the measurements provided on the basis of height, weight and individual's pictures to ensure a well fitted garment.

In case your amount has been deducted and you have not received any email on order confirmation, please drop us an email at thecouturezilla@gmail.com. Without

your email, the issue will not get processed or sorted. 

In case your amount has been deducted and you've received an email stating your order has not been confirmed or the payment hasn't been done yet, please drop us an email at (enter id). Without

your email, the issue will not get processed or sorted.


But in the unlikely case of event, if you have any problem/complaint/query regarding the garment, kindly call or whatsapp us on +91 83778 85705 or mail us at thecouturezilla@gmail.com .  After our thorough consideration, if we find your issue to be tangible and you receive our approval through e-mail, return your good(s) to 


The Couture Zilla

A-228 Shastri Nagar Delhi, India ,110052.

(Note: Return policies are subject to change without notice.)